Our Promises to You
Highly Trained, Uniformed, Full-Time Movers
We recognize that the key ingredient to a successful move is the actual movers who provide the service. The movers you hire and trust to relocate your most valuable items must be skilled in both moving and customer service. AAA Movers only hires qualified, friendly and experienced movers. We do not hire temporary labor or unskilled day labor in order to save on costs. Making sure that we provide you with competent and commendable movers is something we take very seriously. Therefore, when you hire us to perform your move you can rest assured that your movers are adept at using proper moving techniques and problem solving skills. Your movers will arrive with logoed shirts and hats, making it easy for you to identify your moving crew.
Working Supervisor on Every Move
Many moving companies will send movers to a job with little or no accountability. AAA Movers assigns a Team Lead to every residential move. Our working supervisors are the leaders and on-site decision makers to help orchestrate a seamless move. Our working supervisors are your main point of contact on moving day, and they are briefed with the details of your move before they arrive. Once they arrive, they will greet you, introduce the moving team, and review the items you want moved. They will make sure that anything promised during the estimate is completed during the move. Our working supervisors know every move is unique and sometimes things can change, and they will work with you to problem solve and keep you stress-free on moving day. No matter the challenge, their goal is to exceed your expectations!
Specialized Trucks and Equipment
Our moving trucks are not just your standard U-Haul style truck with wood planks on the inside walls that require non-reliable rope to secure your items. Instead, we have reinforced e-tracking that lets our moving teams safely secure your items inside the truck using ratchet straps. All of our moving trucks have access doors on both sides and the rear of the truck. This permits our moving teams to position our trucks in the closest possible load and unload location, helping reduce the overall move time and saving you money. Each 26 ft. truck is equipped with moving pads, dollies, furniture bands, floor protection, speed packs, eight (8) wardrobe boxes, main entry mat, door guard, tools, and two (2) rolls of shrink wrap. Finally, our moving trucks are checked each night to ensure they are debris-free, trouble-free and ready for your move.
At AAA Movers, we are not just a moving company—we are a customer service company that moves. Our movers make it their mission to serve our customers in “heroic” proportion. We realize that that every move is unique and its success is critical to you and your family. When you hire us, we will make certain that every detail is meticulously considered and flawlessly executed.
Our Reputation Gives You Peace of Mind
Our entire moving business has been built on referrals and it shows. AAA Movers has a 97.6% satisfaction rating with the Better Business Bureau.
On Time Arrival
At AAA Movers we understand that a lot depends on the prompt arrival of your moving crew and any delay can greatly impact other scheduled events on moving day. Scheduling closings, phone service, cable and internet can be a headache, and waiting on your movers is the last thing you need. That’s why at AAA Movers we guarantee the arrival time of our morning crews, and our movers arrive at your pick-up location in the scheduled window of time.
Up-Front Pricing with No Hidden Fees
No unexpected surprises! We will always carefully evaluate your moving situation, and our moving consultants will go over all pricing and hourly rates before your move is scheduled. A moving confirmation will be sent via email after your move is booked. This confirmation will highlight all the details and important information associated with your move including: pick-up address, destination address, contact information, arrival time, date of move, crew size, hourly rate, and any special instructions for our crew members on moving day. Simple and straight forward—with absolutely no hidden costs!
Superior Protection for Your Home and Your Items
We care about your belongings and your home as much as you do, so our moving crews ensure they are protected throughout the moving process using superior protective materials. Prior to our moving teams loading or unloading the moving trucks, they place protective materials throughout your home, and your doorways are padded with premium padded corner protectors. In addition, our movers place protective neoprene floor runners in your hallways and walk ways. A durable AAA mat is placed in the entry way for our movers to wipe their feet each time they enter your home. All marble, travertine, or special floor surfaces are covered with corrugated materials. Your furniture items are padded and wrapped before leaving your home, and upholstery items are shrink wrapped for added protection.
Certified Moving Consultants Quote Every Job
We provide you with your own personal move consultant—an experienced professional who focuses on all the details of your move. When working with our company, you can be assured that you are working with a knowledgeable consultant committed to providing excellent and fair service. Our strategy is to take you through a step-by-step process. Our moving consultants will customize your move to fit your individual budget and requirements. “Personalized moving experience” takes on its true meaning with AAA Movers.